Freedom Pass Photo in New Zealand
35 × 45 mm · white background · London Councils
$11.99 digital file
Wrong size, background or crop? We fix it free or refund you in full. Refund policy
Rules last checked against London Councils on 25 October 2026.
About this photo
Applying through the London Councils? The Freedom Pass photo it wants measures 35 by 45 mm. Use a plain white or light grey or off-white background with nothing behind you and no shadow on the wall. Head height from chin to crown is 32 to 36 mm. A passport-sized colour photograph taken within the last 12 months, full face, no hat; applications with a non-compliant photo are refused. Home photos are accepted when they follow the rules, so a well-lit phone picture taken by someone else works. If you apply online (London Councils online application), the file must be as a JPEG. Our service frames the Freedom Pass photo to these measurements, cleans the background and checks it against the rules before any payment.
Photo requirements
| Photo size | 35 × 45 mm |
|---|---|
| Digital file | JPEG, for London Councils online application |
| Background | white, also accepted: light grey, off-white |
| Head size | 71–80% of the photo height (32–36 mm, chin to crown, top of head, including hair) |
| Expression | Neutral, mouth closed, eyes open |
| Glasses | Allowed. No tinted lenses or sunglasses. No glare on the lenses. Frames must not cover any part of the eyes. |
| Head coverings | Allowed for religious or medical reasons. The whole face from chin to forehead must be visible. |
| Head position | Facing the camera, tilted no more than 10° |
| Other rules | Taken within the last 12 months; A passport-sized colour photograph taken within the last 12 months, full face, no hat; applications with a non-compliant photo are refused; Neutral expression, eyes open, mouth closed, looking straight at the camera |
Do
Don't
How it works
1. Take or upload a photo
Use your phone camera against a plain wall, or pick a photo you already have.
2. We size and check it
We crop to the right size, replace the background and check it against the rules above.
3. Download and use it
Pay once, then download the digital file and the print sheet straight away.
If our processing gets the size, background or crop wrong for this document, we fix it free or refund you in full. Final acceptance is always decided by the issuing authority.
Questions about Freedom Pass photos
What size is a Freedom Pass photo?
Freedom Pass photos are 35 × 45 mm. The head should fill 71–80% of the photo height (32–36 mm, chin to crown, top of head, including hair).
What background does a Freedom Pass photo need?
A plain white background (light grey, off-white is also accepted), with no shadows, patterns or objects. We replace the background for you, but a plain wall gives the cleanest edges around your hair.
Can I wear glasses in a Freedom Pass photo?
Yes. No tinted lenses or sunglasses. No glare on the lenses. Frames must not cover any part of the eyes.
Can I smile in a Freedom Pass photo?
No. Keep a neutral expression with your mouth closed and your eyes open.
Can I wear a head covering?
Allowed for religious or medical reasons. The whole face from chin to forehead must be visible.
Can I take a Freedom Pass photo at home?
Usually, yes, as long as it meets the rules above. Check the instructions for your application route, because final acceptance is always decided by London Councils. PhotoPass ID sizes your photo and checks it against these rules before you pay.
What file does the online application need?
A digital photo file: JPEG, for London Councils online application. Your download is prepared to these settings.
How much does a Freedom Pass photo cost in New Zealand?
$11.99 for the digital file, paid once. It includes a print-at-home sheet you can print at any photo shop.
What if something is wrong with my photo?
If our processing gets the size, background or crop wrong for this document, we fix it free or refund you in full. Final acceptance is always decided by the issuing authority.
Official source: London Councils
Read the rules on the authority's website: London Councils (freedompass.org).
Rules last checked against London Councils on 25 October 2026.
Related pages
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