16-25 Railcard Photo in New Zealand

35 × 45 mm · light grey background · Rail Delivery Group (Railcards)

$11.99 digital file

Wrong size, background or crop? We fix it free or refund you in full. Refund policy

Rules last checked against Rail Delivery Group (Railcards) on 12 October 2026.

About this photo

Applying through the Rail Delivery Group (Railcards)? The 16-25 Railcard photo it wants measures 35 by 45 mm. Online, Railcard online purchase takes an upload as a JPEG, no larger than 5 MB. You can take it at home on a phone: have someone stand a couple of metres away at eye level rather than holding the phone yourself. Face fills about 70% of the frame, head and shoulders visible. Use a plain light grey or cream or white background with nothing behind you and no shadow on the wall. Your head, chin to crown, should measure 29 to 34 mm on the print. Our service frames the 16-25 Railcard photo to these measurements, cleans the background and checks it against the rules before any payment.

Photo requirements

16-25 Railcard photo requirements
Photo size35 × 45 mm
Digital fileJPEG, up to 4.8 MB, for Railcard online purchase
Backgroundlight grey, also accepted: cream, white
Head size64–76% of the photo height (29–34 mm, chin to crown, top of head, including hair)
ExpressionNeutral, mouth closed, eyes open
GlassesAllowed. No sunglasses; face must be visible and recognisable.
Head coveringsAllowed for religious or medical reasons. The whole face must be clearly visible.
Head positionFacing the camera, tilted no more than 10°
Other rulesFace fills about 70% of the frame, head and shoulders visible; Plain, light background; Clear, in focus, full colour, no digital edits or filters; No other objects or people

Do

Illustration of an accepted photo: neutral expression, eyes open, facing the camera on a plain background
Neutral expression, eyes open, facing the camera

Don't

Illustration of a rejected photo: the person is smiling with teeth showing
No smiling with teeth showing
Illustration of a rejected photo: light reflects off the glasses and hides the eyes
No glare on glasses
Illustration of a rejected photo: a shadow falls across the face and background
No shadows on the face or background
Illustration of a rejected photo: the head is tilted to one side
Do not tilt your head

How it works

  1. 1. Take or upload a photo

    Use your phone camera against a plain wall, or pick a photo you already have.

  2. 2. We size and check it

    We crop to the right size, replace the background and check it against the rules above.

  3. 3. Download and use it

    Pay once, then download the digital file and the print sheet straight away.

If our processing gets the size, background or crop wrong for this document, we fix it free or refund you in full. Final acceptance is always decided by the issuing authority.

Questions about 16-25 Railcard photos

What size is a 16-25 Railcard photo?

16-25 Railcard photos are 35 × 45 mm. The head should fill 64–76% of the photo height (29–34 mm, chin to crown, top of head, including hair).

What background does a 16-25 Railcard photo need?

A plain light grey background (cream, white is also accepted), with no shadows, patterns or objects. We replace the background for you, but a plain wall gives the cleanest edges around your hair.

Can I wear glasses in a 16-25 Railcard photo?

Yes. No sunglasses; face must be visible and recognisable.

Can I smile in a 16-25 Railcard photo?

No. Keep a neutral expression with your mouth closed and your eyes open.

Can I wear a head covering?

Allowed for religious or medical reasons. The whole face must be clearly visible.

Can I take a 16-25 Railcard photo at home?

Usually, yes, as long as it meets the rules above. Check the instructions for your application route, because final acceptance is always decided by Rail Delivery Group (Railcards). PhotoPass ID sizes your photo and checks it against these rules before you pay.

What file does the online application need?

A digital photo file: JPEG, up to 4.8 MB, for Railcard online purchase. Your download is prepared to these settings.

How much does a 16-25 Railcard photo cost in New Zealand?

$11.99 for the digital file, paid once. It includes a print-at-home sheet you can print at any photo shop.

What if something is wrong with my photo?

If our processing gets the size, background or crop wrong for this document, we fix it free or refund you in full. Final acceptance is always decided by the issuing authority.

Official source: Rail Delivery Group (Railcards)

Read the rules on the authority's website: Rail Delivery Group (Railcards) (railcard.co.uk).

Rules last checked against Rail Delivery Group (Railcards) on 12 October 2026.

Related pages

Take my 16-25 Railcard photo