RealMe Verified Identity Photo Online
35 × 45 mm · white background · Department of Internal Affairs (DIA)
$11.99 digital file
Wrong size, background or crop? We fix it free or refund you in full. Refund policy
Rules last checked against Department of Internal Affairs (DIA) on 25 October 2026.
About this photo
The Department of Internal Affairs (DIA) asks for a RealMe Verified Identity photo of 35 by 45 mm. A live capture on your own phone, tablet or webcam, or a free photo at a RealMe partner store; no file upload or print is accepted. Head height from chin to crown is 32 to 36 mm. Applications are made with printed photos, so you need a physical copy rather than an upload. A white or light grey or off-white background is accepted, as long as it is uniform and without pattern. The Department of Internal Affairs takes your photo at the counter when you apply, so a photo of your own is usually not needed for this document. Upload your picture and we size it for the RealMe Verified Identity, replace the background and verify the proportions before checkout.
Photo requirements
| Photo size | 35 × 45 mm |
|---|---|
| Background | white, also accepted: light grey, off-white |
| Head size | 71–80% of the photo height (32–36 mm, chin to crown, top of head, including hair) |
| Expression | Neutral, mouth closed, eyes open |
| Glasses | Allowed. No tinted lenses or sunglasses. No glare on the lenses. Frames must not cover any part of the eyes. |
| Head coverings | Allowed for religious or medical reasons. The whole face from chin to forehead must be visible. |
| Head position | Facing the camera, tilted no more than 10° |
| Other rules | A live capture on your own phone, tablet or webcam, or a free photo at a RealMe partner store; no file upload or print is accepted; Neutral expression, eyes open, mouth closed, looking straight at the camera |
Do
Don't
How it works
1. Take or upload a photo
Use your phone camera against a plain wall, or pick a photo you already have.
2. We size and check it
We crop to the right size, replace the background and check it against the rules above.
3. Download and use it
Pay once, then download the digital file and the print sheet straight away.
If our processing gets the size, background or crop wrong for this document, we fix it free or refund you in full. Final acceptance is always decided by the issuing authority.
Questions about RealMe Verified Identity photos
What size is a RealMe Verified Identity photo?
RealMe Verified Identity photos are 35 × 45 mm. The head should fill 71–80% of the photo height (32–36 mm, chin to crown, top of head, including hair).
What background does a RealMe Verified Identity photo need?
A plain white background (light grey, off-white is also accepted), with no shadows, patterns or objects. We replace the background for you, but a plain wall gives the cleanest edges around your hair.
Can I wear glasses in a RealMe Verified Identity photo?
Yes. No tinted lenses or sunglasses. No glare on the lenses. Frames must not cover any part of the eyes.
Can I smile in a RealMe Verified Identity photo?
No. Keep a neutral expression with your mouth closed and your eyes open.
Can I wear a head covering?
Allowed for religious or medical reasons. The whole face from chin to forehead must be visible.
Can I take a RealMe Verified Identity photo at home?
Usually, yes, as long as it meets the rules above. Check the instructions for your application route, because final acceptance is always decided by Department of Internal Affairs (DIA). PhotoPass ID sizes your photo and checks it against these rules before you pay.
How much does a RealMe Verified Identity photo cost in New Zealand?
$11.99 for the digital file, paid once. It includes a print-at-home sheet you can print at any photo shop.
What if something is wrong with my photo?
If our processing gets the size, background or crop wrong for this document, we fix it free or refund you in full. Final acceptance is always decided by the issuing authority.
Official source: Department of Internal Affairs (DIA)
Read the rules on the authority's website: Department of Internal Affairs (DIA) (realme.govt.nz).
Rules last checked against Department of Internal Affairs (DIA) on 25 October 2026.
Related pages
More photos in New Zealand
- Kiwi Access Card photo · 35 × 45 mm
- New Zealand Certificate of Identity photo · 35 × 45 mm
- New Zealand Citizenship photo · 35 × 45 mm
- New Zealand Driver Licence photo · 35 × 45 mm
- New Zealand Emergency Travel Document photo · 35 × 45 mm
- New Zealand Firearms Licence photo · 35 × 45 mm