New Zealand Citizenship Photo Online

35 × 45 mm · light grey background · Department of Internal Affairs (Citizenship Office)

$11.99 digital file

Wrong size, background or crop? We fix it free or refund you in full. Refund policy

Rules last checked against Department of Internal Affairs (Citizenship Office) on 12 October 2026.

About this photo

A New Zealand Citizenship photo for the Department of Internal Affairs (Citizenship Office) is 35 by 45 mm when printed. Online, Online citizenship application takes an upload as a JPEG. A light grey or white background is accepted, as long as it is uniform and without pattern. Babies: lie on a plain sheet, photo from above, eyes open. A photo taken at home with a phone is fine provided it meets these rules; ask someone else to take it at eye level. Your head, chin to crown, should measure 32 to 36 mm on the print. Upload your picture and we size it for the New Zealand Citizenship, replace the background and verify the proportions before checkout.

Photo requirements

New Zealand Citizenship photo requirements
Photo size35 × 45 mm
Digital fileJPEG, for Online citizenship application
Backgroundlight grey, also accepted: white
Head size70–80% of the photo height (32–36 mm, chin to crown, top of head, including hair)
ExpressionNeutral, mouth closed, eyes open
GlassesAllowed. Prescription glasses allowed if your eyes are still visible; no sunglasses.
Head coveringsAllowed for religious or medical reasons. The whole face must be clearly visible.
Head positionFacing the camera, tilted no more than 10°
Other rulesLess than 6 months old; only you in the photo; Head and shoulders, looking directly at the camera; Neutral expression, mouth closed, eyes open and not covered by hair; No selfies; someone else may take it on a phone; Babies: lie on a plain sheet, photo from above, eyes open

Do

Illustration of an accepted photo: neutral expression, eyes open, facing the camera on a plain background
Neutral expression, eyes open, facing the camera

Don't

Illustration of a rejected photo: the person is smiling with teeth showing
No smiling with teeth showing
Illustration of a rejected photo: light reflects off the glasses and hides the eyes
No glare on glasses
Illustration of a rejected photo: a shadow falls across the face and background
No shadows on the face or background
Illustration of a rejected photo: the head is tilted to one side
Do not tilt your head

How it works

  1. 1. Take or upload a photo

    Use your phone camera against a plain wall, or pick a photo you already have.

  2. 2. We size and check it

    We crop to the right size, replace the background and check it against the rules above.

  3. 3. Download and use it

    Pay once, then download the digital file and the print sheet straight away.

If our processing gets the size, background or crop wrong for this document, we fix it free or refund you in full. Final acceptance is always decided by the issuing authority.

Questions about New Zealand Citizenship photos

What size is a New Zealand Citizenship photo?

New Zealand Citizenship photos are 35 × 45 mm. The head should fill 70–80% of the photo height (32–36 mm, chin to crown, top of head, including hair).

What background does a New Zealand Citizenship photo need?

A plain light grey background (white is also accepted), with no shadows, patterns or objects. We replace the background for you, but a plain wall gives the cleanest edges around your hair.

Can I wear glasses in a New Zealand Citizenship photo?

Yes. Prescription glasses allowed if your eyes are still visible; no sunglasses.

Can I smile in a New Zealand Citizenship photo?

No. Keep a neutral expression with your mouth closed and your eyes open.

Can I wear a head covering?

Allowed for religious or medical reasons. The whole face must be clearly visible.

Can I take a New Zealand Citizenship photo at home?

Usually, yes, as long as it meets the rules above. Check the instructions for your application route, because final acceptance is always decided by Department of Internal Affairs (Citizenship Office). PhotoPass ID sizes your photo and checks it against these rules before you pay.

What file does the online application need?

A digital photo file: JPEG, for Online citizenship application. Your download is prepared to these settings.

How much does a New Zealand Citizenship photo cost in New Zealand?

$11.99 for the digital file, paid once. It includes a print-at-home sheet you can print at any photo shop.

What if something is wrong with my photo?

If our processing gets the size, background or crop wrong for this document, we fix it free or refund you in full. Final acceptance is always decided by the issuing authority.

Official source: Department of Internal Affairs (Citizenship Office)

Read the rules on the authority's website: Department of Internal Affairs (Citizenship Office) (govt.nz).

Rules last checked against Department of Internal Affairs (Citizenship Office) on 12 October 2026.

Related pages

Take my New Zealand Citizenship photo