Kiwi Access Card Photo in the UK

35 × 45 mm · white background · Hospitality New Zealand

£6.99 digital file

Wrong size, background or crop? We fix it free or refund you in full. Refund policy

Rules last checked against Hospitality New Zealand on 25 October 2026.

About this photo

The Kiwi Access Card photo accepted by the Hospitality New Zealand is a 35 by 45 mm portrait. Home photos are accepted when they follow the rules, so a well-lit phone picture taken by someone else works. A white or light grey or off-white background is accepted, as long as it is uniform and without pattern. Neutral expression, eyes open, mouth closed, looking straight at the camera. Head height from chin to crown is 32 to 36 mm. This one is still a paper process, which means printed photos and no online upload. Send us any clear picture and you get a Kiwi Access Card photo at these measurements, background included, checked before checkout.

Photo requirements

Kiwi Access Card photo requirements
Photo size35 × 45 mm
Backgroundwhite, also accepted: light grey, off-white
Head size71–80% of the photo height (32–36 mm, chin to crown, top of head, including hair)
ExpressionNeutral, mouth closed, eyes open
GlassesAllowed. No tinted lenses or sunglasses. No glare on the lenses. Frames must not cover any part of the eyes.
Head coveringsAllowed for religious or medical reasons. The whole face from chin to forehead must be visible.
Head positionFacing the camera, tilted no more than 10°
Other rulesTaken within the last 12 months; Neutral expression, eyes open, mouth closed, looking straight at the camera

Do

Illustration of an accepted photo: neutral expression, eyes open, facing the camera on a plain background
Neutral expression, eyes open, facing the camera

Don't

Illustration of a rejected photo: the person is smiling with teeth showing
No smiling with teeth showing
Illustration of a rejected photo: light reflects off the glasses and hides the eyes
No glare on glasses
Illustration of a rejected photo: a shadow falls across the face and background
No shadows on the face or background
Illustration of a rejected photo: the head is tilted to one side
Do not tilt your head

How it works

  1. 1. Take or upload a photo

    Use your phone camera against a plain wall, or pick a photo you already have.

  2. 2. We size and check it

    We crop to the right size, replace the background and check it against the rules above.

  3. 3. Download and use it

    Pay once, then download the digital file and the print sheet straight away.

If our processing gets the size, background or crop wrong for this document, we fix it free or refund you in full. Final acceptance is always decided by the issuing authority.

Questions about Kiwi Access Card photos

What size is a Kiwi Access Card photo?

Kiwi Access Card photos are 35 × 45 mm. The head should fill 71–80% of the photo height (32–36 mm, chin to crown, top of head, including hair).

What background does a Kiwi Access Card photo need?

A plain white background (light grey, off-white is also accepted), with no shadows, patterns or objects. We replace the background for you, but a plain wall gives the cleanest edges around your hair.

Can I wear glasses in a Kiwi Access Card photo?

Yes. No tinted lenses or sunglasses. No glare on the lenses. Frames must not cover any part of the eyes.

Can I smile in a Kiwi Access Card photo?

No. Keep a neutral expression with your mouth closed and your eyes open.

Can I wear a head covering?

Allowed for religious or medical reasons. The whole face from chin to forehead must be visible.

Can I take a Kiwi Access Card photo at home?

Usually, yes, as long as it meets the rules above. Check the instructions for your application route, because final acceptance is always decided by Hospitality New Zealand. PhotoPass ID sizes your photo and checks it against these rules before you pay.

How much does a Kiwi Access Card photo cost in the UK?

£6.99 for the digital file, paid once. It includes a print-at-home sheet you can print at any photo shop.

What if something is wrong with my photo?

If our processing gets the size, background or crop wrong for this document, we fix it free or refund you in full. Final acceptance is always decided by the issuing authority.

Official source: Hospitality New Zealand

Read the rules on the authority's website: Hospitality New Zealand (kiwiaccess.co.nz).

Rules last checked against Hospitality New Zealand on 25 October 2026.

Related pages

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