Zip Oyster Photocard Photo in Canada

35 × 45 mm · white background · Transport for London

$9.99 digital file

Wrong size, background or crop? We fix it free or refund you in full. Refund policy

Rules last checked against Transport for London on 25 October 2026.

About this photo

A Zip Oyster Photocard photo for the Transport for London is 35 by 45 mm when printed. A photo taken at home with a phone is fine provided it meets these rules; ask someone else to take it at eye level. Frame it so the head takes 32 to 36 mm of the 45 mm height. If you apply online (Transport for London online application), the file must be as a JPEG, no larger than 6 MB. A clear, unaltered colour digital photo of less than 6 MB following the passport photo rules. Behind you: plain white or light grey or off-white, lit evenly so no shadow falls on the face or the wall. From a phone picture we produce the Zip Oyster Photocard photo at this size and verify the framing against the Transport for London rules.

Photo requirements

Zip Oyster Photocard photo requirements
Photo size35 × 45 mm
Digital fileJPEG, up to 5.7 MB, for Transport for London online application
Backgroundwhite, also accepted: light grey, off-white
Head size71–80% of the photo height (32–36 mm, chin to crown, top of head, including hair)
ExpressionNeutral, mouth closed, eyes open
GlassesAllowed. No tinted lenses or sunglasses. No glare on the lenses. Frames must not cover any part of the eyes.
Head coveringsAllowed for religious or medical reasons. The whole face from chin to forehead must be visible.
Head positionFacing the camera, tilted no more than 10°
Other rulesA clear, unaltered colour digital photo of less than 6 MB following the passport photo rules; Neutral expression, eyes open, mouth closed, looking straight at the camera

Do

Illustration of an accepted photo: neutral expression, eyes open, facing the camera on a plain background
Neutral expression, eyes open, facing the camera

Don't

Illustration of a rejected photo: the person is smiling with teeth showing
No smiling with teeth showing
Illustration of a rejected photo: light reflects off the glasses and hides the eyes
No glare on glasses
Illustration of a rejected photo: a shadow falls across the face and background
No shadows on the face or background
Illustration of a rejected photo: the head is tilted to one side
Do not tilt your head

How it works

  1. 1. Take or upload a photo

    Use your phone camera against a plain wall, or pick a photo you already have.

  2. 2. We size and check it

    We crop to the right size, replace the background and check it against the rules above.

  3. 3. Download and use it

    Pay once, then download the digital file and the print sheet straight away.

If our processing gets the size, background or crop wrong for this document, we fix it free or refund you in full. Final acceptance is always decided by the issuing authority.

Questions about Zip Oyster Photocard photos

What size is a Zip Oyster Photocard photo?

Zip Oyster Photocard photos are 35 × 45 mm. The head should fill 71–80% of the photo height (32–36 mm, chin to crown, top of head, including hair).

What background does a Zip Oyster Photocard photo need?

A plain white background (light grey, off-white is also accepted), with no shadows, patterns or objects. We replace the background for you, but a plain wall gives the cleanest edges around your hair.

Can I wear glasses in a Zip Oyster Photocard photo?

Yes. No tinted lenses or sunglasses. No glare on the lenses. Frames must not cover any part of the eyes.

Can I smile in a Zip Oyster Photocard photo?

No. Keep a neutral expression with your mouth closed and your eyes open.

Can I wear a head covering?

Allowed for religious or medical reasons. The whole face from chin to forehead must be visible.

Can I take a Zip Oyster Photocard photo at home?

Usually, yes, as long as it meets the rules above. Check the instructions for your application route, because final acceptance is always decided by Transport for London. PhotoPass ID sizes your photo and checks it against these rules before you pay.

What file does the online application need?

A digital photo file: JPEG, up to 5.7 MB, for Transport for London online application. Your download is prepared to these settings.

How much does a Zip Oyster Photocard photo cost in Canada?

$9.99 for the digital file, paid once. It includes a print-at-home sheet you can print at any photo shop.

What if something is wrong with my photo?

If our processing gets the size, background or crop wrong for this document, we fix it free or refund you in full. Final acceptance is always decided by the issuing authority.

Official source: Transport for London

Read the rules on the authority's website: Transport for London (tfl.gov.uk).

Rules last checked against Transport for London on 25 October 2026.

Related pages

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